For Patients

Where can I find my prescriptions?Access, download and reuse every prescription your doctors have issued, all in one place. How do I view and download my lab reports?See your test results as soon as they're ready and download them for your records or to sh... Is my medical information shared with anyone?Your records stay private. Here's exactly who can see what, and how you control sharing. Can I use HelloDr for emergencies?Important: HelloDr is for non-emergency care. What to do in a medical emergency. How do I contact support if I have a problem?Reach the HelloDr team via live chat, the help center, or a support ticket. How do I order medicines from a prescription?Turn a digital prescription into a pharmacy order with home delivery in a few taps. How do I share a report or document securely?Create a private shareable link to any report, prescription or invoice — and revoke it whe... Can I see my full visit and health history?Your dashboard builds a timeline of appointments, prescriptions and reports for you and yo... How do reviews and ratings work for patients?How your reviews are used, what's allowed, and how doctor ratings are calculated. How do I update my contact details or city?Keep your phone, email and city current so reminders reach you and nearby providers show u...