Is my medical information shared with anyone?

Your medical information is private and is never shared without your action. We believe you should always know exactly who can see what, so here's the complete picture.

Who can access your records

• You — full access to everything in your account.
• Your doctor — sees information relevant to the consultation you booked with them, including anything you choose to share in that chat.
• Labs/pharmacies you use — see only what's needed to fulfil your test or order.

What we never do

• We don't sell your data or use your medical records for advertising.
• We don't list your records publicly anywhere.
• We don't give other patients access to your information.

You're in control

When you want to share a report or prescription, you create a private link you can revoke at any time. You can update your profile and request account deletion whenever you choose.

More detail is in How is my personal data protected? and what information providers can see about you. If anything ever looks wrong, contact support right away.