Can I use HelloDr for emergencies?
Updated 7 Oct 2026 176 views
HelloDr is not an emergency service. For any medical emergency, go to the nearest hospital or call local emergency services immediately — do not wait for an online appointment.
When to seek emergency care
Call emergency services or rush to a hospital if you or someone else has:
- Chest pain, difficulty breathing, or signs of a stroke (face drooping, arm weakness, slurred speech).
- Severe bleeding, a serious injury, or a major burn.
- Loss of consciousness, seizures, or a severe allergic reaction.
- Any sudden, severe, or potentially life-threatening symptom.
What HelloDr is great for
- Booking doctors for non-urgent issues, in-clinic or online.
- Follow-ups, prescription refills, and reviewing test results.
- Common conditions and general health advice.
Online consultations depend on a doctor being available and can never replace hands-on emergency treatment. When in doubt, always choose in-person emergency care first — you can use HelloDr afterwards for follow-up, prescriptions and ongoing care once the immediate danger has passed. Your safety comes before convenience, every time.
Was this article helpful?
