Appointments & Booking

How do I book an appointment with a doctor?A full walkthrough of booking an in-clinic or online appointment, choosing a slot, and con... How do I reschedule or cancel an appointment?Change the time of a booked visit or cancel it, and understand any cancellation or refund... What is the difference between an in-clinic and an online appointment?Understand when to choose a physical clinic visit versus a video or chat consultation. How do I find the appointment I just booked?Locate upcoming and past appointments, view details, and access prescriptions linked to ea... What happens if my doctor cancels or doesn't show up?Your options and refund eligibility if a doctor reschedules, cancels, or misses an online... Can I book an appointment without creating an account?Why an account is needed to confirm a booking, and how guest browsing works. Will I get a reminder before my appointment?How appointment confirmations and reminders work, and how to make sure you never miss one. How do I leave a review after my appointment?Share feedback about your visit to help other patients and recognise great doctors. Do I need to pay in advance to book?Some doctors require advance payment to confirm a slot; others let you pay at the clinic.... Can I book the same doctor again for a follow-up?Rebook a doctor you trust and keep your visit history together for continuity of care.