Getting Started
Create your account, complete your profile and find your way around HelloDr.
How do I create an account on HelloDr?Step-by-step guide to signing up as a patient, including verifying your phone number and c...
How do I search for the right doctor?Use filters for city, speciality, symptoms, fees, gender and availability to find the doct...
What is HelloDr and how does it work?A complete overview of the HelloDr healthcare platform — booking doctors, online consultat...
Can I manage appointments for my family members?Add dependants — children, parents or spouse — to your account and book and track their ap...
I didn't receive my verification or OTP code — what should I do?Troubleshooting steps when the SMS/email code for sign-up or login doesn't arrive.
How do I navigate my dashboard?A tour of your dashboard — appointments, prescriptions, reports, payments and messages — s...
Is HelloDr free to use?Creating an account and browsing is free. You only pay for the services you use — doctor f...
How do I complete and edit my profile?Add your personal details, profile photo, contact info and medical basics so doctors can s...
How do I install HelloDr as an app on my phone?HelloDr is a Progressive Web App — add it to your home screen for an app-like experience w...
Which languages and regions does HelloDr support?HelloDr is built for Pakistan, with prices in PKR and content designed for local patients,...
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