Getting Started

How do I create an account on HelloDr? Step-by-step guide to signing up as a patient, including verifying your phone number and choosing the right account type... What is HelloDr and how does it work? A complete overview of the HelloDr healthcare platform — booking doctors, online consultations, labs, pharmacy and your... How do I search for the right doctor? Use filters for city, speciality, symptoms, fees, gender and availability to find the doctor that fits your needs. Can I manage appointments for my family members? Add dependants — children, parents or spouse — to your account and book and track their appointments alongside your own. I didn't receive my verification or OTP code — what should I do? Troubleshooting steps when the SMS/email code for sign-up or login doesn't arrive. How do I navigate my dashboard? A tour of your dashboard — appointments, prescriptions, reports, payments and messages — so you always know where things... How do I install HelloDr as an app on my phone? HelloDr is a Progressive Web App — add it to your home screen for an app-like experience without an app store. How do I complete and edit my profile? Add your personal details, profile photo, contact info and medical basics so doctors can serve you better. Is HelloDr free to use? Creating an account and browsing is free. You only pay for the services you use — doctor fees, lab tests or medicines. Which languages and regions does HelloDr support? HelloDr is built for Pakistan, with prices in PKR and content designed for local patients, doctors, labs and pharmacies.