What is HelloDr and how does it work?
HelloDr is Pakistan's all-in-one digital healthcare platform. It connects patients with verified doctors, hospitals and clinics, and brings labs and pharmacies online — so you can manage your health from your phone or computer instead of standing in queues. Everything you do, from booking a visit to collecting a prescription, stays organised in one secure account.
What you can do on HelloDr
- Find & book doctors — search by city, speciality or symptom, compare profiles, fees and availability, and book an in-clinic or online slot. Start at Find Doctors.
- Consult online — talk to your doctor over secure video call or chat, get a digital prescription, and book a follow-up without leaving home.
- Book lab tests — order tests with home sample collection and receive reports digitally in your account.
- Order medicines — buy prescribed and over-the-counter medicines and have them delivered to your door.
- Keep your records — prescriptions, reports and invoices are saved for whenever you need them, for you and your family.
How a typical visit works
- Search for a doctor and pick a time slot.
- Confirm and pay (online or at the clinic, depending on the doctor).
- Attend your appointment — in person or via the in-app video call.
- Receive your prescription and any lab or pharmacy follow-ups, all stored in your account.
Who is HelloDr for?
Patients and their families, plus doctors, clinics, hospitals, diagnostic labs and pharmacies who use HelloDr to manage appointments, consultations, billing and their own storefronts. If you run a practice, see For Doctors & Clinics.
New here? The fastest way to start is to create an account and browse doctors. If you ever get stuck, our live chat is available 24/7.
