How do I create an account on HelloDr?
Creating a HelloDr account takes about a minute and unlocks everything the platform offers — booking appointments, saving prescriptions, ordering medicines and tracking your full health history in one place. You only need a name, an email and a mobile number to begin.
Sign up step by step
- Click Register (or Sign up) in the top menu.
- Enter your full name, email address and mobile number.
- Choose a strong password — at least 8 characters with a mix of letters and numbers.
- Select your account type. Most users choose Patient. Doctors, clinics, labs and pharmacies pick their respective type.
- Agree to the Terms and submit.
Verify your phone number
For your security, we may ask you to verify your mobile number with a one-time code (OTP) sent by SMS. Enter the 4–6 digit code to activate your account. If the code doesn't arrive within a minute, tap Resend and make sure your number is correct and in 03XXXXXXXXX format. A verified number also means you'll reliably receive appointment confirmations and reminders.
Already have an account?
If the system says your email or phone is already registered, you likely signed up before — use password reset instead of creating a new account, so all your history stays in one place.
Choosing the right account type
Pick Patient to book and consult. If you provide healthcare services, choose the matching provider type so you get the right dashboard and tools. You can't simply switch a patient account into a doctor account later, so choose carefully — contact support if you picked the wrong one and we'll help you sort it out.
