How long does an online consultation last?

Consultation length varies by doctor and how complex your concern is, but most online visits run for a focused session similar to a clinic appointment. The aim is enough time to understand your problem, advise you, and issue a prescription or next steps.

What to expect

• The doctor reviews your concern, asks questions, and may ask to see an affected area on camera.
• They explain their assessment and issue a prescription or recommend tests.
• Simple follow-ups are usually shorter than first consultations.

Make the most of your time

• Write down your main questions before the call so nothing gets forgotten.
• Have your symptoms timeline, current medicines and recent reports ready to share.
• Join a few minutes early so technical checks don't eat into your consultation.

If you need more time

If your concern needs further discussion, the doctor may continue in chat or suggest a follow-up appointment. For complex issues that need a hands-on examination, they may recommend an in-clinic visit instead — which is often the safest path for anything that can't be assessed over video.