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Plans & Subscriptions

Can I get an invoice for my subscription?

Yes. Every subscription payment generates an invoice you can download for your records, your accountant, or tax purposes. They're always available, so you never have to request one separately.

Where to find it

  1. Open your subscription/billing page in your panel.
  2. Find the relevant payment and open its invoice.
  3. Download or print the PDF.

What's included

  • The plan and/or add-ons purchased, the billing period, and the amount.
  • The payment method and a unique reference number.
  • Your business details for accounting.

Need a correction?

If something on an invoice looks wrong — for example your business name or address — update your profile details first, then contact support so we can help reissue it correctly. Keep your invoices for tax and record-keeping, as they're the formal record of what you paid and when.

Patient-side payments (appointments, tests, medicines) have their own receipts — see where to find invoices and receipts.

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