How do I find the right medicine or alternative?
Updated 7 Oct 2026 202 views
You can search the pharmacy by brand name or by generic (salt) name to find exactly what your doctor prescribed, or a suitable alternative if the exact brand isn't available.
Searching
- Type the brand name exactly as written on your prescription, or
- Search the generic/salt name to see all available brands of the same medicine.
- Always check the strength (e.g. 500 mg) matches your prescription.
Alternatives
If a specific brand is out of stock, an equivalent with the same salt and strength may be available. Important: don't switch medicines on your own for anything significant — confirm any substitution with your doctor or pharmacist first, particularly for chronic, heart, or critical conditions where small differences matter.
Stay safe
- Match the name, the strength, and the form (tablet, capsule, syrup, etc.).
- Ask your doctor in chat if you're unsure whether an alternative is appropriate.
- Never exceed the prescribed dose, even if you feel the medicine isn't working fast enough.
When in doubt, a quick message to your prescribing doctor is always safer than guessing — they know your full history.
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