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Pharmacy & Medicines

How do I find the right medicine or alternative?

You can search the pharmacy by brand name or by generic (salt) name to find exactly what your doctor prescribed, or a suitable alternative if the exact brand isn't available.

Searching

  • Type the brand name exactly as written on your prescription, or
  • Search the generic/salt name to see all available brands of the same medicine.
  • Always check the strength (e.g. 500 mg) matches your prescription.

Alternatives

If a specific brand is out of stock, an equivalent with the same salt and strength may be available. Important: don't switch medicines on your own for anything significant — confirm any substitution with your doctor or pharmacist first, particularly for chronic, heart, or critical conditions where small differences matter.

Stay safe

  • Match the name, the strength, and the form (tablet, capsule, syrup, etc.).
  • Ask your doctor in chat if you're unsure whether an alternative is appropriate.
  • Never exceed the prescribed dose, even if you feel the medicine isn't working fast enough.

When in doubt, a quick message to your prescribing doctor is always safer than guessing — they know your full history.

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