How do I pay by bank transfer and upload proof?

Bank transfer is a great option, especially for larger payments. After transferring, you upload proof so the provider can verify it and confirm your booking or order. It's simple if you follow the steps exactly.

Steps

1. At checkout, choose Bank transfer.
2. Note the displayed bank account details, the exact amount, and the reference number.
3. Make the transfer from your banking app or branch.
4. Take a clear screenshot or photo of the successful transaction.
5. Return to HelloDr and upload the proof on the payment screen.
6. Submit — your payment goes to the provider for verification.

What happens next

The provider checks your proof against the amount and reference, then confirms your appointment or order. You'll be notified once it's verified. This can take a little time depending on the provider's working hours, so allow some patience compared with instant online payment.

Tips for fast verification

• Transfer the exact amount and include the reference number so it's matched quickly.
• Keep your transaction receipt until you're confirmed.
• Upload a legible image clearly showing the date, amount and "successful" status.

If your proof was uploaded but nothing happened after a reasonable time, contact support with your reference number and we'll chase it up.