Can I keep customer credit (khata) records?
Yes. The pharmacy system includes a khata/ledger so you can extend and track customer credit reliably — the traditional way most stores work, but always reconciled and never lost in a paper notebook.
How it works
- Attach a customer to a sale and record part or all of it as credit.
- The customer's outstanding balance updates automatically.
- Record payments later to clear or reduce the balance.
Staying on top of dues
- Use the ledger to filter by customer and see their running balance.
- Customer-outstanding reports show your total receivables at a glance.
- Print or share statements with customers when you need to.
Good practice
- Always attach the correct customer to a credit sale, so the balance lands on the right account.
- Record payments promptly so balances stay accurate and disputes are avoided.
- Review outstanding balances regularly to manage your cash flow and follow up on overdue dues.
This mirrors the khata most stores already use — just faster, always accurate, and with a clear history you can show the customer whenever there's a question.