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Pharmacy & Medicines

Can I keep customer credit (khata) records?

Yes. The pharmacy system includes a khata/ledger so you can extend and track customer credit reliably — the traditional way most stores work, but always reconciled and never lost in a paper notebook.

How it works

  • Attach a customer to a sale and record part or all of it as credit.
  • The customer's outstanding balance updates automatically.
  • Record payments later to clear or reduce the balance.

Staying on top of dues

  • Use the ledger to filter by customer and see their running balance.
  • Customer-outstanding reports show your total receivables at a glance.
  • Print or share statements with customers when you need to.

Good practice

  1. Always attach the correct customer to a credit sale, so the balance lands on the right account.
  2. Record payments promptly so balances stay accurate and disputes are avoided.
  3. Review outstanding balances regularly to manage your cash flow and follow up on overdue dues.

This mirrors the khata most stores already use — just faster, always accurate, and with a clear history you can show the customer whenever there's a question.

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