How do I manage my clinic or hospital team?

If you run a clinic or hospital, HelloDr helps you manage multiple locations and staff alongside your doctors, so the front desk and the clinical side each have the tools they need without stepping on each other.

Locations

• Add one or more clinic/hospital locations with addresses and timings.
• Assign doctors and their availability per location.

Team & roles

• Add staff members (for example front-desk receptionists) to help manage bookings and schedules.
• Give each team member appropriate access so they only see what they need for their job.
• Keep clinical actions like prescriptions with the doctors.

Day-to-day

1. Front-desk staff confirm, reschedule and check in patients.
2. Doctors focus on consultations and prescriptions.
3. Owners track performance and earnings from the dashboard.

Managing roles carefully keeps patient data secure — staff should only have the access their role requires, no more. For the principles behind this, see Account, Privacy & Security. If you're scaling up, our support team can advise on the best setup for your size.